TourMaG.com, le média spécialiste du tourisme francophonehttps://www.tourmag.com/2026-09-29T20:22:07+02:00Webzine Makerhttps://www.tourmag.com/favicon.icohttps://www.tourmag.com/var/style/logo.jpg?v=1759992651Comment soigner sa relation client ? [ABO]2026-04-27T07:35:00+02:00https://www.tourmag.com/Comment-soigner-sa-relation-client-ABO_a131111.htmlhttps://www.tourmag.com/photo/art/imagette/95648394-66833515.jpg2026-04-27T07:35:00+02:00Caroline LelievreCorsica Ferries lance sa nouvelle application de relation client2022-08-17T09:39:00+02:00https://www.tourmag.com/Corsica-Ferries-lance-sa-nouvelle-application-de-relation-client_a115012.htmlhttps://www.tourmag.com/photo/art/imagette/66756026-47363235.jpg2022-08-17T09:31:00+02:00Bruno CourtinPonant lance la troisième édition de son roadshow2022-05-05T17:24:00+02:00https://www.tourmag.com/Ponant-lance-la-troisieme-edition-de-son-roadshow_a113768.htmlhttps://www.tourmag.com/photo/art/imagette/64282377-46133620.jpg2022-05-05T11:30:00+02:00Atream, Accor, Club Med... un nouveau webcast sur la relation client2022-03-29T15:51:00+02:00https://www.tourmag.com/Atream-Accor-Club-Med-un-nouveau-webcast-sur-la-relation-client_a113170.htmlhttps://www.tourmag.com/photo/art/imagette/63291442-45661874.jpg2022-03-25T14:14:00+01:00Jean DA LUZTUI se veut proche de ses clients et répond aux interrogations2022-01-17T15:51:00+01:00https://www.tourmag.com/TUI-se-veut-proche-de-ses-clients-et-repond-aux-interrogations_a111933.htmlhttps://www.tourmag.com/photo/art/imagette/61676967-44896570.jpg2022-01-17T15:51:00+01:00Ordonnance et coronavirus : les agents de voyages... ces super-résilients !2020-04-21T14:03:00+02:00https://www.tourmag.com/Ordonnance-et-coronavirus-les-agents-de-voyages-ces-super-resilients-_a103278.htmlhttps://www.tourmag.com/photo/art/imagette/44944003-36515249.jpg2020-04-20T23:45:00+02:00Romain POMMIERConseils : comment bien transformer sa relation client ?2019-10-25T11:54:00+02:00https://www.tourmag.com/Conseils-comment-bien-transformer-sa-relation-client_a100846.htmlhttps://www.tourmag.com/photo/art/imagette/38719034-33658846.jpg2019-10-25T11:54:00+02:00La Rédaction Relation Client : Air France et le Club Med couronnés en 20192019-03-29T09:44:00+01:00https://www.tourmag.com/Relation-Client-Air-France-et-le-Club-Med-couronnes-en-2019_a98055.htmlhttps://www.tourmag.com/photo/art/imagette/32103218-30018084.jpg2019-03-29T09:12:00+01:00La Rédaction
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Le messaging, nouvel outil de relation client2017-09-28T13:07:00+02:00https://www.tourmag.com/Le-messaging-nouvel-outil-de-relation-client_a89070.htmlhttps://www.tourmag.com/photo/art/imagette/17204962-21726541.jpg2017-09-28T13:01:00+02:00Nicolas PasquierLe click-to-community, une chance pour le tourisme ?2022-07-29T08:04:00+02:00https://www.tourmag.com/Le-click-to-community-une-chance-pour-le-tourisme_a83703.htmlhttps://www.tourmag.com/photo/art/imagette/10467937-17171364.jpg2016-11-08T14:18:00+01:00BlueLink : remettre l'humain au cœur de la relation client2016-09-01T07:43:00+02:00https://www.tourmag.com/BlueLink-remettre-l-humain-au-coeur-de-la-relation-client_a82347.htmlhttps://www.tourmag.com/photo/art/imagette/10119098-16477247.jpg2016-09-01T07:43:00+02:00Hôtellerie : Boost-Inn, le hub qui permet de gérer la relation client avant, pendant et après le séjour2016-06-17T10:19:00+02:00https://www.tourmag.com/Hotellerie-Boost-Inn-le-hub-qui-permet-de-gerer-la-relation-client-avant-pendant-et-apres-le-sejour_a81236.htmlhttps://www.tourmag.com/photo/art/imagette/9689015-15609385.jpg2016-06-17T02:00:00+02:00Gérer la relation client et augmenter la productivité avec LoungeUp et 1Check2016-01-25T07:19:00+01:00https://www.tourmag.com/Gerer-la-relation-client-et-augmenter-la-productivite-avec-LoungeUp-et-1Check_a78095.htmlhttps://www.tourmag.com/photo/art/imagette/8786423-13896695.jpg2016-01-24T23:50:00+01:00Pauline CaoBird Office : réservez directement en ligne une salle adaptée à vos réunions2015-09-03T21:15:00+02:00https://www.tourmag.com/Bird-Office-reservez-directement-en-ligne-une-salle-adaptee-a-vos-reunions_a75395.htmlhttps://www.tourmag.com/photo/art/imagette/8163354-12741122.jpg2015-09-04T02:00:00+02:00Temelio simplifie la relation client avec le CRM Onboarding2015-07-30T23:28:00+02:00https://www.tourmag.com/Temelio-simplifie-la-relation-client-avec-le-CRM-Onboarding_a75256.htmlhttps://www.tourmag.com/photo/art/imagette/8061304-12558894.jpg2015-07-30T23:28:00+02:00Marketing : comment cibler les bons profils clients ?2014-10-02T10:58:00+02:00https://www.tourmag.com/Marketing-comment-cibler-les-bons-profils-clients_a69576.htmlhttps://www.tourmag.com/photo/art/imagette/7032051-10760661.jpg2014-10-02T10:58:00+02:00Rémi Bain ThouverezWeb vs magasin : plus on achète en ligne, plus on apprécie la dispo du vendeur...2014-07-08T16:49:00+02:00https://www.tourmag.com/Web-vs-magasin-plus-on-achete-en-ligne-plus-on-apprecie-la-dispo-du-vendeur_a66770.htmlhttps://www.tourmag.com/photo/art/imagette/6585731-9933159.jpg2014-05-05T00:11:00+02:00Catherine BarbaFRAM distingué pour sa Relation Client2012-06-07T12:59:00+02:00https://www.tourmag.com/FRAM-distingue-pour-sa-Relation-Client_a52237.html2012-06-07T12:41:00+02:00La RédactionAir France et AccorHotels primés pour leur relation client2011-06-09T11:35:00+02:00https://www.tourmag.com/Air-France-et-AccorHotels-primes-pour-leur-relation-client_a45175.html2011-06-09T11:10:00+02:00La Rédaction
A l'occasion de la 8e édition du Podium de la Relation Client, co-organisée par BearingPoint et TNS Sofres...
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Relation client : panier moyen plus élevé par téléphone que par Internet2010-10-21T08:36:00+02:00https://www.tourmag.com/Relation-client-panier-moyen-plus-eleve-par-telephone-que-par-Internet_a40980.htmlhttps://www.tourmag.com/photo/art/imagette/2424758-3399555.jpg2010-10-20T09:53:00+02:00La RédactionSNCF : CRMServices planche sur l'après vente2008-06-10T08:11:00+02:00https://www.tourmag.com/SNCF-CRMServices-planche-sur-l-apres-vente_a26475.htmlhttps://www.tourmag.com/photo/art/imagette/957439-1189652.jpg2008-06-06T14:24:00+02:00Propos recueillis par Céline EYMERY
